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Shipping policy

Shipping Policy

Last Updated: February 23, 2026

Thank you for shopping with us. Below is our shipping policy to help you understand how and when your order will arrive.


Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

If we are experiencing a high volume of orders, shipments may be delayed slightly. If there is a significant delay, we will notify you via email.


Shipping Time Estimates

Estimated delivery times:

  • United States: 5–12 business days

  • International: 7–20 business days

Delivery times are estimates and may vary depending on location, customs processing, or carrier delays.


Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method unless a promotion offers free shipping.


Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow 24–72 hours for tracking information to update.


Incorrect Address Disclaimer

It is the buyer’s responsibility to ensure the shipping address is entered correctly. If you notice an error, please contact us immediately at:

Email: njhecom7@gmail.com

We cannot guarantee address changes once an order has been processed or shipped.


Lost or Stolen Packages

We are not responsible for lost or stolen packages confirmed as delivered by the carrier. If your tracking shows delivered but you have not received your package, please contact your local carrier first.


Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery with your order number and photos of the item and packaging. We will work quickly to resolve the issue.


International Shipping

International orders may be subject to customs fees, import duties, or taxes. These charges are determined by your country’s customs office and are the responsibility of the customer.


Contact Us

For questions about shipping, please contact us:

Email: njhecom7@gmail.com


We appreciate your business and are committed to delivering your order as quickly and safely as possible.